Introduction
This policy on the protection of privacy, the processing of personal data and the use of cookies is a fundamental commitment for all those who interact with our agency.
We therefore advise you to read this document, which represents our privacy policy, as we want you to be aware of and understand how we treat the information you provide while browsing our website.
Access to and use of this website, www.cerquido.nhome.pt, confers the status of user on the visitor.
Identification of the owner of this website
The company NPimenta Sociedade Unipessoal Lda with headquarters in Quinta da Sobreira, Feitosa
4990-351 Ponte de Lima – Portugal, registered at the Commercial Registry Office of Ponte de Lima under its single registration and legal person identification number 508774098, with the project called Cerquido by NHôme, is the legitimate owner and consequently responsible for the website and as such undertakes to guarantee the privacy of the personal data of its users in line with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
1. Definition
1.1. Personal data means information of any nature and on any medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
1.2. Cookies are a temporary record of small text files that a website places on your computer or mobile device via your browser when you visit it. Placing cookies will help the site recognize your device the next time you visit.
2. Data controller and national supervisory authority
2.1 Cerquido by NHôme is the entity responsible for collecting and processing users’ personal data, namely the categories of data collected, how they are processed and the purposes for which they are used.
2.1. The Portuguese supervisory authority is the National Data Protection Commission (CNPD): Avenida Don Carlos I, nº134 1.º Andar, 1200-651 Lisboa, email geral@cnpd.pt
3. Personal Data Collected and Purposes
3.1. During access to the website, as well as when browsing it, a set of computer data is automatically collected and temporarily stored in specific files, which are also automatically deleted after a certain period. The collection of this data is for purely technical purposes, such as connection configuration, system security, technical network administration and optimization of our site. The data we are referring to is as follows:
3.1.1. IP address of the requesting processor;
3.1.2. Information on geographical location;
3.1.3. Information about your visits to and use of this website, including length of visit, page views and website navigation paths;
3.1.4. Date and time of access;
3.1.5. Name and url of the downloaded file;
3.1.6. Volume of data transmitted;
3.1.7. Information on the status of the transfer, including its completion;
3.1.8. Data identifying the browser software and the operating system;
3.1.9. Website from which you accessed our website;
3.1.10. Word you used to search for our website;
3.1.11. Name of the Internet service provider.
Before disclosing another person’s personal information, you must obtain that person’s consent to the disclosure and processing of that personal information in accordance with this policy.
3.2. While visiting the website, Cerquido by NHôme may collect personal data from the user (e.g. name, e-mail address and contact number, when filling in the contact form, or when filling in the application form for recruitment purposes).
3.3. To fill in the contact form on the contact page, you will be asked for your name, telephone number, email address and subject. A dialog box called a message is also available where you can leave more information containing other personal data.
3.4. Cerquido by NHôme offers visitors to its website the possibility of subscribing to a free newsletter service. The purpose of this service is to bring to the attention of its subscribers relevant information within the areas of interest covered by the services provided by Cerquido by NHôme. In order to use this service, you must provide your e-mail address. You can unsubscribe from the newsletter service at any time by following the instructions at the end of each newsletter.
3.5. Personal information submitted to us through our website will be used for the purposes specified in this policy. We may use your personal information for the following purposes:
3.5.1. Business relationships;
3.5.2. Personalize the website;
3.5.3. To allow you to use the services available on our website;
3.5.4. Send statements, invoices and payment reminders to partners;
3.5.5. Sending e-mail notifications that have been requested by users;
3.5.6. Dealing with complaints made by users relating to our website;
3.5.7. Keeping our website secure and avoiding fraud;
3.6. By using the Cerquido by NHôme website, the user agrees to accept this Privacy Policy, as explained in this section of the website. If you do not accept the terms of this Privacy Policy, we ask you not to provide any personal data through this website to Cerquido by NHôme.
3.7. The user guarantees that the personal data provided to Cerquido by NHôme is true and is responsible for communicating any changes to it.
4. How long your data will be kept
The user’s personal data will be kept for as long as necessary to comply with legal obligations. In the absence of a specific legal requirement, the user’s personal data will be stored and retained for a period of 12 years after the user’s last change, update or interaction with Cerquido by NHôme. After this deadline, they will be deleted.
5. Storage of your personal data
The personal data collected and processed by Cerquido by NHôme is stored on servers with limited, monitored and controlled access, located in facilities suitable for this purpose, namely certified datacentres.
6. Transfers of your data to other entities
The provision of certain services by Cerquido by NHôme may involve the transfer of your data to other organisations, even if they are located outside Portugal. In the event of such a situation, Cerquido by NHôme, with your consent under this policy, will strictly comply with the applicable legal provisions, particularly with regard to determining the suitability of transferring data to a particular country with regard to the protection of personal data and the requirements applicable to such transfers.
7. Data security and confidentiality
Cerquido by NHôme’s commitment and objective is to guarantee the quality and integrity of the information provided by users of the website. To this end, it has implemented the necessary measures, both at a technological and organisational level, in order to keep the information secure, namely authentication / access control systems (login and password), use of firewalls and intrusion detection systems, recording of actions carried out by Cerquido by NHôme employees on the personal data of users of the website.
8. Use of Cookies
This website uses cookies to improve its service. Some cookies are essential to guarantee the functionalities provided, while others are intended to improve performance and the user experience. You should not continue to access our website after the cookie alert if you do not agree to their use. For more information on the cookies used by this website and how to manage and modify them, please consult our policy on the use of cookies atwww.cerquido.nhome.pt/politica-de-cookies/.
9. Data subjects’ rights
In accordance with current legislation, the user has the right to access and rectify their data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability to the extent applicable. You can also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. In addition, you can, at any time, ask to stop receiving our communications for marketing and advertising purposes.
These rights can be exercised by contacting Cerquido by NHôme directly.
By post: Quinta da Sobreira, Feitosa
4990-351 Ponte de Lima
By e-mail: bookign@cerquido.nhome.pt
10. Link to social networks
We allow you to connect to social networks, but we are not responsible for their privacy and security policies, nor are we responsible for the processing of data once you have connected to social networks.
Links to websites, applications or systems external to Cerquido by NHôme are subject to their own privacy policies. These networks may record information about users’ activities on the Internet, including on our website.
We recommend analyzing the terms of use and privacy policies of these social networks to find out exactly how they use users’ personal data, as well as the procedure for deleting or limiting the processing of this data.
11. Applicable law
In the event of any dispute or claim of any nature relating to this website, Portuguese law shall apply, regardless of any conflict of laws.
All legal actions or proceedings arising out of or in connection with this privacy policy, its validity, application, compliance or non-compliance, or the subject matter of this privacy policy, shall fall within the jurisdiction of the Portuguese courts, and the user consents and submits to the jurisdiction of these courts in the cases indicated, and agrees to submit any dispute relating to this matter to the jurisdiction of the Judicial Court of the District of Ponte de Lima or in the event of a consumer dispute may resort to the alternative consumer dispute resolution (ral) entity designated on the page. www.cerquido.nhome.pt/resolucao-de-litigios.
Alternative dispute resolution (ADR) entities are those authorized to mediate, conciliate and arbitrate consumer disputes in Portugal that are registered on the list of ADR entities provided for in Law no. 144/2015.
You can also appeal to the European Commission, through Regulation (EU) no. Article 524/2013 of the European Parliament and of the Council of 21 May 2013, facilitated by the Online Dispute Resolution (ODR) platform for the alternative resolution of disputes between consumers and traders concerning online sales or service contracts, designated on pagewww.cerquido.nhome.pt/resolucao-de-litigios.
12. Updates to this privacy policy
Cerquido by NHôme reserves the right to change this agreement without prior notice, considering that this privacy policy is subject to constant amendment as a result of changes in current law. The date of the last update to this document is indicated in the “last revision” caption at the bottom of this document. Changes to this privacy policy will take effect when they are published on the website.
Last revision of this document: January 29, 2024.